Terms and Conditions[Distributor Name]
Hachi Tama Inc
Pet related service
1-1-1-103 Shichirigahama, Kamakura, Kanagawa 248-0026, JAPAN
Registration via official website
[Necessary Payment other than Service Usage Fee]
Tax and shipping fee (Japan domestic: $22/machine)
[Registration Validity Period]
Please kindly understand that we shall cancel the registered order if we cannot confirm a payment within 2 weeks after order registration.
2 weeks after invoice announcement.
Usually within 2 weeks after payment confirmation. However, in case of out of stock or peak period, delivery may be delayed.
Forwarder or post office will deliver the product.
We shall not accept any returns due to personal issue of the customer. However, if the product is defect, please contact us within 7 days after the product arrival and return product C.O.D. We will exhange with a new product, or give a refund after receiving the returned product.
In case of “non-used and non-opened” status, we shall accept returns with customer paying shipping fee.
Once you receive the product, please kindly confirm it at once.